Privacy Protection

🔒 Privacy Policy

How Afelu Guardian protects your data across our hybrid platform - from family access through diaspora sponsorship to professional training services.

Last updated: August 1, 2025

This policy covers both family access through diaspora sponsorship and professional training services.

Our Commitment to Privacy

Afelu Guardian protects the privacy of Ethiopian families accessing AI through diaspora sponsorship and professionals using our training services. We maintain the highest standards of data protection while enabling meaningful connections between diaspora communities and families in Ethiopia.

Information We Collect

👨‍👩‍👧‍👦 Family Access Program

For Sponsors (Diaspora Members):

  • Payment Information: Billing details for sponsorship plans ($5-50/month)
  • Contact Details: Email and phone for account management
  • Sponsorship Preferences: Number of family members to support
  • Usage Analytics: Aggregated data on family engagement (anonymous)

For Recipients (Family in Ethiopia):

  • Access Codes: Unique identifiers linked to sponsorship
  • Usage Patterns: AI interaction data to improve family experience
  • Educational Progress: Learning milestones and achievements
  • Support Requests: Help desk interactions for technical assistance

🎓 Professional Training Services

  • Professional Profiles: Name, company, role for customized training
  • Training Records: Course progress, certifications, and skill assessments
  • Business Information: Industry, use cases for enterprise solutions
  • Consultation Data: Meeting notes and implementation plans
  • Payment Records: Invoices and transaction history for services ($299-5K+)

Information We DO NOT Collect

  • Personal AI Conversations: Private family conversations remain private
  • Sensitive Personal Data: No biometric, health, or identification documents
  • Location Tracking: We don't track physical locations of users
  • Social Media Access: No access to external social accounts
  • Financial Details: Credit card numbers are processed by secure third parties
  • Government Information: No collection of political affiliations or opinions

How We Use Information

👨‍👩‍👧‍👦 Family Access Program

  • Enable Sponsorship: Connect diaspora sponsors with families in Ethiopia
  • Manage Access: Distribute and track usage of family access codes
  • Improve Experience: Optimize AI responses for Ethiopian cultural context
  • Billing Support: Process payments and provide usage reports to sponsors
  • Technical Support: Help families get the most from AI assistance

🎓 Professional Services

  • Customized Training: Design programs specific to business needs
  • Progress Tracking: Monitor professional development and certifications
  • Business Integration: Implement AI solutions in Ethiopian enterprises
  • ROI Analysis: Measure training effectiveness and business impact
  • Ongoing Support: Provide consultation and optimization services

Data Security & Protection

🔐 Technical Safeguards

Encryption & Storage

  • 256-bit SSL encryption for data transmission
  • Encrypted database storage with regular backups
  • Secure cloud infrastructure with Ethiopian data residency
  • Regular security audits and vulnerability assessments

Access Controls

  • Role-based access with minimum necessary permissions
  • Multi-factor authentication for staff accounts
  • Regular access reviews and revocation procedures
  • Comprehensive audit logging of all data access

🇪🇹 Ethiopian Compliance

  • Data Localization: Family data stored within Ethiopian borders where required
  • Cultural Sensitivity: Privacy practices respect Ethiopian cultural values
  • Government Cooperation: Compliance with Ethiopian data protection regulations
  • Community Standards: Privacy practices align with Ethiopian family values

Third-Party Services & Partners

💳 Payment Processing

  • Secure payment gateways (Stripe, local processors)
  • PCI DSS compliant transaction handling
  • No storage of credit card information
  • Ethiopian mobile money integration

🤖 AI Service Providers

  • OpenAI API for ChatGPT functionality
  • Data processing agreements in place
  • No training on user conversations
  • Temporary processing only, no data retention

📊 Analytics & Insights

  • Privacy-focused analytics (no personal data)
  • Aggregated usage patterns only
  • Ethiopian data protection compliance
  • Opt-out available for all analytics

📧 Communication Tools

  • Telegram Bot API for family access
  • Email services for professional training
  • Support ticket systems with encryption
  • Secure messaging for consultation calls

Your Rights & Control

👨‍👩‍👧‍👦 Family Access Rights

  • Access Your Data: View all family member usage and progress
  • Update Information: Change contact details and preferences
  • Data Portability: Export family learning achievements
  • Delete Account: Remove all family access data upon request
  • Sponsorship Control: Modify or cancel sponsorship plans anytime

🎓 Professional Rights

  • Professional Profile: Access and update your training records
  • Certification Data: Download all certificates and achievements
  • Business Information: Control how your company data is used
  • Consultation Records: Request copies of all meeting notes
  • Service Termination: End services and data processing anytime

📞 How to Exercise Your Rights

Contact our privacy team at privacy@afelu.com or use our automated data request system in your account dashboard. We respond to all requests within 30 days.

Fast Response:

Emergency data requests processed within 24 hours

No Cost:

All data requests are completely free of charge

Children's Privacy Protection

Many Ethiopian families include children who benefit from AI access. We provide special protections for users under 18 years old.

🛡️ Special Protections

  • Enhanced privacy controls for minors
  • Parent/guardian oversight capabilities
  • Age-appropriate content filtering
  • Limited data collection for children
  • Safe interaction guidelines

👪 Family Controls

  • Sponsors can set usage limits for children
  • Content moderation for educational use
  • Activity reports for parent review
  • Easy access suspension if needed
  • Educational focus prioritization

Contact Us About Privacy

Privacy Questions?

Our privacy team is here to help with any questions about how we protect your family's data or professional information.

privacy@afelu.com
support@afelu.com
@AfeluGuardian

Response Times

General Questions: 24 hours
Data Requests: 30 days
Privacy Concerns: Same day
Emergencies: Immediate
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