Legal Terms

📋 Terms of Service

Legal terms governing Afelu Guardian's hybrid platform - covering family access through diaspora sponsorship and professional training services.

Last updated: August 1, 2025

These terms apply to both family access and professional training services.

1. Acceptance of Terms

By using Afelu Guardian's hybrid AI platform—whether through family access via diaspora sponsorship or professional training services—you agree to these Terms of Service. If you disagree with any part of these terms, you may not use our service.

2. Service Description

👨‍👩‍👧‍👦 Family Access Program

  • AI assistance through diaspora sponsorship
  • Family access codes and usage management
  • Educational and practical AI tools
  • Cultural context optimization for Ethiopia
  • Translation and web access services

🎓 Professional Training Services

  • AI training bootcamps and certification
  • Business consultation and implementation
  • Custom enterprise AI solutions
  • Industry-specific training programs
  • Ongoing support and optimization

3. User Responsibilities

👨‍👩‍👧‍👦 Family Access Users

For Sponsors (Diaspora Members):

  • Maintain accurate payment information and billing details
  • Use sponsorship for legitimate family support purposes
  • Monitor family member usage and provide guidance as needed
  • Report any misuse or technical issues promptly
  • Respect the cultural and educational intent of the program

For Recipients (Family in Ethiopia):

  • Use AI assistance for constructive and educational purposes
  • Do not share access codes with unauthorized individuals
  • Respect usage limits and community guidelines
  • Provide feedback to improve the family experience
  • Use services in accordance with Ethiopian cultural values

🎓 Professional Service Users

  • Provide accurate business information for customized training
  • Complete training programs and assessments honestly
  • Implement AI solutions ethically and responsibly
  • Maintain confidentiality of proprietary training materials
  • Use business solutions in compliance with Ethiopian regulations
  • Provide feedback and case studies to improve our services

4. Payment & Access Terms

👨‍👩‍👧‍👦 Family Access Pricing

Weekly Plan

$5/week

Individual family member access

POPULAR

Family Plan

$25/mo

Support 4 family members

Community

$50/mo

Support 10 community members

  • Payments processed securely through trusted gateways
  • Ethiopian mobile money integration available
  • Automatic billing with easy cancellation anytime
  • Access codes distributed immediately upon payment
  • No setup fees or hidden charges

🎓 Professional Service Pricing

AI Bootcamp

$299

4-week intensive training

POPULAR

Premium Access

$79/mo

Unlimited AI tools

Enterprise

$5K+

Custom solutions

  • Professional invoicing with Ethiopian tax compliance
  • Flexible payment terms for enterprise clients
  • Money-back guarantee for bootcamp programs
  • Custom pricing for large organizations
  • Payment plans available for qualifying businesses

5. Privacy and Data Protection

We protect family privacy and professional confidentiality with industry-leading security measures. Our commitment extends to Ethiopian cultural values and international data protection standards.

🇪🇹 Ethiopian Compliance

  • Data localization within Ethiopian borders
  • Cultural sensitivity in data handling
  • Government cooperation when required
  • Community values integration

🔒 Security Measures

  • 256-bit encryption for all data
  • Regular security audits and updates
  • Role-based access controls
  • Secure cloud infrastructure

For detailed information, see our Privacy Policy.

6. Service Availability & Support

⚡ Platform Availability

  • 99.9% uptime target for all services
  • Redundant infrastructure in Ethiopia
  • Scheduled maintenance notifications
  • Emergency response procedures
  • Regional server optimization

🆘 Customer Support

  • 24/7 support for family access issues
  • Business hours support for professionals
  • Multilingual support (Amharic, English, etc.)
  • Priority support for enterprise clients
  • Community forums and knowledge base

7. Limitation of Liability

Afelu Guardian's hybrid platform is provided "as is" with reasonable efforts to maintain service quality. Our liability is limited as follows:

👨‍👩‍👧‍👦 Family Access Limitations

  • Maximum liability: total sponsorship fees paid
  • No liability for AI response accuracy
  • Service interruption compensation via credits
  • Third-party service dependencies acknowledged

🎓 Professional Service Limitations

  • Maximum liability: annual service fees
  • Business outcome results not guaranteed
  • Client implementation responsibility
  • Industry-standard limitation clauses

⚖️ Ethiopian Legal Framework

These limitations are subject to Ethiopian law and cannot exclude liability for death, personal injury, or fraudulent misrepresentation. Disputes will be resolved according to Ethiopian legal procedures.

8. Prohibited Uses & Termination

🚫 Prohibited Activities

All Users:

  • Illegal activities under Ethiopian law
  • Harassment or harmful content generation
  • Circumventing security or access controls
  • Reselling or redistributing services
  • Reverse engineering or system exploitation

Professional Users:

  • Competing service development
  • Training material redistribution
  • Client data misuse or sharing
  • Unauthorized API access or scraping
  • Violating non-disclosure agreements

⚡ Termination Rights

  • User Rights: Cancel family sponsorship or professional services anytime
  • Our Rights: Terminate accounts for terms violations with notice
  • Data Retention: 30-day grace period for data export before deletion
  • Refund Policy: Pro-rated refunds for unused professional services
  • Appeal Process: Formal review procedure for disputed terminations

9. Ethiopian Law & Dispute Resolution

🇪🇹 Governing Law

  • Ethiopian federal and regional laws apply
  • Cultural and community standards respected
  • International best practices incorporated
  • Regulatory compliance maintained

⚖️ Dispute Resolution

  • First: Direct negotiation and mediation
  • Second: Ethiopian arbitration procedures
  • Third: Ethiopian court jurisdiction
  • Language: Amharic or English as preferred

🤝 Community Resolution

For family access disputes, we encourage community-based resolution approaches that honor Ethiopian traditions of dialogue and reconciliation. Professional disputes follow standard business arbitration procedures.

10. Contact Information & Updates

Legal Questions?

Our legal team is available to address questions about terms, contracts, and compliance with Ethiopian regulations.

legal@afelu.com
support@afelu.com
Contact us for phone consultation

📋 Terms Updates

We may update these terms to reflect service improvements or legal requirements. Changes will be communicated via:

  • Email notifications to all users
  • Platform announcements
  • 30-day advance notice for major changes
  • Right to cancel if you disagree
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